How Telehealth Works for Food Allergy Care

Welcome to our latest episode of the Allergy, Asthma & Immunology Innovations podcast. In this episode, we talk about telehealth, also called telemedicine. Explore how digital platforms are transforming how patients can visit with their doctor using a phone or computer instead of going to the clinic.

Our co-hosts Payel Gupta, MD and Kortney are joined by Jay Portnoy, MD, a board-certified allergist who has been helping people get online care for more than 20 years. They talk about how telemedicine can be an efficient way to manage food allergies, asthma and eczema. They also explain how you can undergo lab tests virtually and how doctors work to keep your health information private.

You can listen to the podcast on ItchPodcast.com or download it for listening anytime, anywhere, at:

This podcast is for informational purposes only and does not substitute professional medical advice. Any mention of brands is also informational and not an endorsement. Always consult with your healthcare provider for any medical questions or concerns.

Thank you to Genentech for sponsoring this episode.

Key takeaways about using telehealth for allergy management

Not sure if telehealth is right for you or your child? In this podcast, we explain how virtual visits can help you manage allergies safely and easily from home. Telemedicine can be a helpful tool especially for follow-up appointments, second opinions and everyday questions.

Here are some of the main things we talk about in this podcast:

  • Telehealth means getting care from a distance. You don’t have to go to the office. You can talk to your doctor by phone, video, or even by secure message.
  • Why telemedicine works for many allergic conditions. Food allergies, asthma, eczema, and hives can often be treated through telehealth, especially for follow-ups.
  • Some tests and treatments still need in-person visits. Things like food challenges, skin testing, and procedures must be done at a clinic or hospital.
  • You can still get labs and prescriptions. Doctors can order blood tests, lung function tests, or send prescriptions to your local pharmacy, even during a video visit.
  • Your privacy is protected. Doctors use special, secure systems. You can help by choosing a private, quiet place for your visit.

Timestamps for our telehealth podcast episode

00:57 – Dr. Portnoy shares his telehealth story

05:07 – How COVID changed virtual care

06:41 – What doctors can’t see on screen

11:03 – What is asynchronous care?

14:05 – How telehealth helps clinics

18:16 – Why doctors can’t see everyone

20:35 – Keeping your info private

23:12 – How doctors protect privacy

25:31 – What doctors can check on video

28:09 – How labs and visits work

32:02 – What’s next for telehealth?

More resources about telehealth